Refund policy

Refund & Exchange Policy

 

We want you to be happy with your purchase and stand behind the quality of our products.

 

Damaged or Defective Items

 

If your item arrives damaged or defective, please contact us within 7 days of delivery with clear photos showing the issue. Once we review and confirm the damage, we will gladly offer a replacement item at no additional cost.


Sizing & Exchanges

 

Our hoodies are made to match the sizing guide provided on the product page. Because of this, we do not offer refunds for sizing issues.

However, we’re happy to offer an exchange for a different size. To be eligible:

  • The item must be unworn, unused, and in its original condition
  • You must contact us within 7 days of delivery
  • The customer is responsible for returning the original item before the new size is shipped

 

We will only issue 1 exchange per item.

 

Non-Returnable Items

Worn or used items

Items returned without prior contact

 

 

How to Start a Return or Exchange

Please email us with your order number and details of your request. We’ll guide you through the next steps.