Refund policy
Refund & Exchange Policy
We want you to be happy with your purchase and stand behind the quality of our products.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with clear photos showing the issue. Once we review and confirm the damage, we will gladly offer a replacement item at no additional cost.
Sizing & Exchanges
Our hoodies are made to match the sizing guide provided on the product page. Because of this, we do not offer refunds for sizing issues.
However, we’re happy to offer an exchange for a different size. To be eligible:
- The item must be unworn, unused, and in its original condition
- You must contact us within 7 days of delivery
- The customer is responsible for returning the original item before the new size is shipped
We will only issue 1 exchange per item.
Non-Returnable Items
Worn or used items
Items returned without prior contact
How to Start a Return or Exchange
Please email us with your order number and details of your request. We’ll guide you through the next steps.